Mending the connection between people and place

Pioneers in Social Value and Considerate Urbanism

Mend is a leading consultancy dedicated to advancing social sustainability, inclusive placemaking, and responsible urban development. Our innovative approach, grounded in the principles of Considerate Urbanism, empowers communities and stakeholders to create equitable, sustainable cities.

Shaping Socially Sustainable Cities with Mend

At Mend, we are passionate about fostering a care-based urbanism that prioritises empathy, human experience, and sustainability. Through collaboration and innovation, we envision cities that thrive socially, environmentally, and economically.

Transforming Communities and Places Through Responsible Placemaking

Liane is Founder-Director of Mend. She combines her personal interest in the social dynamics of how people live in cities and the future of cities, with her professional skills in strategy, policy, collaboration, and project delivery. Her work with Mend involves using planning, development, design, and procurement processes to make more socially responsible decisions and help generate better social outcomes and urban experiences for stakeholders by seeing the “Community as Client”. Her practitioner experience includes designing and delivering social sustainability and responsible procurement programmes for regeneration schemes and mega urban transport projects, including Crossrail, Bank Station Capacity Upgrade and Tideway. She is particularly skilled in understanding and maximising the interface between infrastructure, urban regeneration, and community development. Liane is also skilled at understanding the practicalities and complexities of delivering on policy ambitions in project environments.

Experts in creating social value, fostering considerate urbanism, and delivering impactful urban development strategies. Our core services include:

Social Sustainability Strategy: Designing frameworks for lasting community impact.

Community Engagement: Co-designing solutions with diverse stakeholders.

Urban Policy and Strategy Development: Crafting future-ready urban frameworks.

Discover how Mend drives social sustainability, responsible placemaking, and inclusive urban strategies for better cities and communities.

Connecting and Convening

Liane is known for her ability to bring eclectic groups of people together and is the original founder of Urbanistas, a global network for amplifying the voices of women to make cities better for everyone.

Systems Thinking

Liane is a systems thinker and is able to see the complexity and simplicity of project components, interfaces and contexts. She has experience designing and developing solutions across sectors with a focus on cities and society

Leadership

Liane is a empathetic and visionary leader who is able to galvanise and coach others around a clear vision. She is building Considerate Urbanism as a movement, mindset and method for an more human-kind and empathetic form or urbanism.

Mend's Guiding Principles

Empathy and care

Being careful with other people's places, because they don't belong to us.

Community as Client

Respecting the community as the ultimate client for urban development and change, and custodian of place.

Collaboration

Collaboration is the best way to understand a problem and develop a workable and inclusive solution.

Emergence

Change is the only constant; we use emergence as a powerful process for creative and authentic urban change solutions that respect the constantly iterating city.